FREQUENTLY ASKED QUESTIONS

In the following list, we answer the most frequently asked questions by our guests.

General Questions

The Hotel Es Moli in Deia will reopen on 14th of April 2022, and close on the 31st of October 2022.

If you wish to organize an airport transfer, please let us know your flight details (flight number, departure airport and landing time at Palma airport) in due course (minimum 48 hrs before arrival) sending an email to: recepcion@esmoli.com. The return transfer can be booked directly at the hotel’s reception desk 48 hrs before departure. Service with extra cost.

Our rooms, their balconies or terraces, common areas and restaurants are smoke-free zones.

Reservations

Reservations can be made directly at www.esmoli.com , or you can send your request to: reservas@esmoli.com

Check-in is at 15:00hrs, but if the room is ready before that time Reception will inform you. If not, you can enjoy the hotel facilities: Terrace & Gardens, Pool and Pool Bar or Muleta until your room is ready. 

Check-out is at 12:00hrs. After checking out, you can stay at the Hotel until the time you have to go to the airport or another destination on the island.

Cancellation and payment policies may vary based on dates and rate offers. Please check this information at your booking or send your request to: reservas@esmoli.com

The eco-tax is not included in the room rate. Please kindly take into account that as from the 1st of July 2016 and according to the Spanish Law, the corresponding supplement per person per night will be charged for any person over 16 years of age for the eco-tax. 

Rooms

The Hotel Es Moli has a total of 76 rooms spread over two buildings: the main building (67 rooms) and the annex building (9 rooms). Our room categories can be consulted at the following link: https://esmoli.com/en/hotel-deia-majorca-rooms/

The Hotel Es Moli offers room service at the main building from 11:00-23:00hrs. The annex building doesn´t offer room service. Menu Room Service 

Breakfast

Breakfast is served from 07:30 to 10:30hrs. It is served on the Deia Terrace located on the third floor of the main building. In case of rain or cold it is served in the Es Jardi Restaurant located on the third floor of the main building of the Hotel Es Moli in Deia, Mallorca.

Pool

The pool is 32 meters long and has a minimum depth of 80cm and a maximum of 3,40m. 

The pool is heated during the months of April and October and has a temperature of 26 or 27 degrees.

Parking

The Hotel Es Moli offers a free of charge outdoor parking for its guests.

Bikes

Yes, we kindly request you to send us the specifications and the bike model you would like to rent so we can check with our local supplier if this type of bike is available. This service has extra charges. Send your request to: recepcion@esmoli.com

Yes, the Hotel Es Moli has a secure bike storage facility.

GYM

The Hotel Es Moli has a GYM (free of charge for hotel guests) which can be reached from the lounge area on the 3rd floor of the main building (access is indicated).

SPA

The Hotel Es Moli doesn´t offer SPA facilities.

Restaurants

The Hotel Es Moli offers lunch service at the Sa Font d´es Moli Restaurant next to the pool, and for dinner there are two options à la carte, the Es Jardi Restaurant and our Tapas Bar (closed on Thursdays).

The Hotel Es Moli offers the possibility to book half board at the à la carte Es Jardi Restaurant.  The rate for this service in 2022 (drinks not included) is 41.00 Euros per person per night. We kindly request our guests to pre-book this service at Reception or sending an email to: recepcion@esmoli.com

Beverages are not included in the half board rate and have to be paid extra.

On Thursdays we offer a special Buffet Dinner at the Es Jardi Restaurant.

The Tapas Bar will be closed on Thursdays. Discover the menu of our Tapas Bar at the following link: https://welcome.esmoli.com/en/bar-tapas-bar-salon/ and book a table at Reception or sending an email to: recepcion@esmoli.com

Muleta

The exclusive cove “Cala Muleta” has a limited capacity. Therefore, we kindly ask you to please book your access to it in advance at Reception or sending an email to: recepcion@esmoli.com 

Cala Muleta is open from 10:00-18:00hrs. Lunch service at the little snack-bar is available from 13:00-16:00hrs (lunch reservation is required).

Cala Muleta is an exclusive facility for Hotel Es Moli guests only.

Deia & Distances

The Hotel Es Moli is located 800 meters walk from the village of Deia.

The Hotel Es Moli is within walking distance to the village of Deia (800 meters). We recommend to walk as there is limited parking in the village.

The Palma de Mallorca International Airport (PMI) is located 36 km from the Hotel Es Moli.